Privacy Policy

What we collect

When you place an order we collect your name, delivery and billing address, phone number, and email address. Payment is handled by our payment partners, so we never see or store your full card or bank details. When you browse the site we also collect basic technical data such as your device type, approximate location, and the pages you view, through cookies and similar tools.

How we use it

• To process, pack, and deliver your order and handle returns.
• To send order updates, and, only if you opt in, occasional news about new pieces.
• To answer your questions when you write to us or message us on WhatsApp.
• To understand how the site is used so we can improve it, and to keep it secure.

Who we share it with

We share your details only with the partners who help us run the shop. That means our courier and logistics providers, our payment gateways, and the platforms that host the site and send transactional email. Each is bound to use your data only for the service they provide to us. We do not sell your personal information to anyone.

How long we keep it

Order records are kept for as long as tax and accounting rules require. Marketing contact details are kept until you unsubscribe. You can ask us to delete data we are not required to keep at any time.

Your choices

You can ask to see, correct, or delete the personal information we hold about you, and you can opt out of marketing at any time using the link in any email or by writing to us. To make a request, use the contact page.

Cookies

We use cookies that are needed for the cart and checkout to work, and analytics cookies that help us see which pages are useful. You can block cookies in your browser settings, though some parts of the site may then behave differently.

Changes to this policy

If we update this policy we will change the date at the top of the page. For anything that is not covered here, please reach out through the contact page or see our FAQ.